Privacy Policy

Effective Date: April 26, 2026 | Last Updated: April 26, 2026

Welcome to Davanni's. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how Davanni's ("we," "us," "our," or "the Company") collects, uses, discloses, and safeguards your information when you visit our website davanniss.rest, place an order, or otherwise interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

By accessing or using our website, services, or products, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. This policy applies to all visitors, users, customers, and others who access or use our services in the United States.

1. About Us

Davanni's is a food service business operating in the United States. We provide food products and related services to our customers through our website and physical locations. Our contact information is as follows:

Company Name	Davanni's
Website	davanniss.rest
Email	[email protected]

For all privacy-related inquiries, please contact us using the details provided above.

2. Information We Collect

We collect various types of information in connection with your use of our website, services, and products. This information falls into several categories:

2.1 Personal Information You Provide Directly

When you interact with us — whether by creating an account, placing an order, signing up for our newsletter, or contacting customer support — you may provide us with personal information, including but not limited to:

Identification Data: Your full name, username, or similar identifiers.
Contact Information: Email address, phone number, mailing address, and billing address.
Account Credentials: Username and password when you create an account with us.
Payment Information: Credit card details, debit card details, or other payment method information. Note that full payment card numbers are processed by our secure third-party payment processors and are not stored on our servers.
Order History: Records of what you have ordered, including meal preferences, dietary requirements, and delivery instructions.
Communications: Any messages, feedback, reviews, or other content you send to us directly via email, contact forms, or customer support channels.
Marketing Preferences: Your preferences for receiving promotional materials and how you wish to be contacted.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage information, including:

Device Information: Information about the device you use to access our website, including hardware model, operating system, unique device identifiers, and mobile network information.
Log Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website, including pages visited, time spent on each page, links clicked, search queries entered, referring URLs, and navigation paths through our website.
Location Data: General geographic location based on your IP address. With your consent, we may also collect more precise location data (e.g., GPS data) to facilitate delivery services or to show you nearby locations.
Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, and similar tracking technologies. Please see Section 8 of this policy for more details on our use of cookies.

2.3 Information From Third Parties

We may receive information about you from third-party sources and combine it with information we collect about you, including:

Social Media Platforms: If you connect your social media account to our website or interact with our social media pages, we may receive certain information from those platforms, such as your public profile, email address, and friend lists, subject to your privacy settings on those platforms.
Business Partners: Information from partners we work with to provide our services, such as delivery platforms, loyalty program partners, or marketing affiliates.
Analytics Providers: Aggregated or de-identified data from analytics services to help us understand traffic and usage trends.
Publicly Available Sources: Publicly available information such as information from public social media profiles or government databases.

3. How We Use Your Information

We use the information we collect for various business and operational purposes, including:

3.1 Providing and Managing Our Services

To process and fulfill your food orders, including managing payments and deliveries.
To create and manage your account on our website.
To communicate with you regarding your orders, reservations, and any customer service inquiries.
To provide you with the specific features and functionality of our website that you request.
To personalize your experience and deliver content and product offerings relevant to your interests.

3.2 Business Operations and Improvement

To analyze usage patterns and trends to improve our website, products, and services.
To conduct internal research and development activities.
To monitor and analyze the effectiveness of our marketing campaigns and promotional activities.
To maintain the security and integrity of our website and systems.
To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities.

3.3 Marketing and Communications

To send you promotional emails, newsletters, special offers, and other marketing communications about our products, services, and events, where you have provided consent or where permitted by applicable law.
To send you transactional messages, such as order confirmations, receipts, delivery updates, and account notifications.
To administer surveys, contests, sweepstakes, or promotional activities.
To present targeted advertising to you on our website or on third-party platforms based on your interests and browsing behavior.

3.4 Legal and Compliance Purposes

To comply with applicable laws, regulations, legal processes, and government requests.
To enforce our Terms of Service and other agreements.
To protect the rights, property, and safety of Davanni's, our customers, and others.
To respond to legal claims and disputes.

Legal Basis for Processing (where applicable): We process your personal data based on one or more of the following legal grounds: (a) your consent; (b) the performance of a contract with you; (c) compliance with a legal obligation; (d) our legitimate business interests, where those interests are not overridden by your rights; or (e) protection of vital interests.

4. Sharing Your Information With Third Parties

We do not sell your personal information to third parties for their own direct marketing purposes. However, we may share your information with trusted third parties under the following circumstances:

4.1 Service Providers and Vendors

We share your information with third-party companies and individuals that provide services on our behalf, including:

Payment Processors: Companies that securely process payment transactions.
Delivery and Logistics Partners: Companies that assist in delivering your food orders.
Cloud Hosting Providers: Companies that store and manage our data infrastructure.
Email Service Providers: Platforms we use to send marketing and transactional communications.
Analytics Providers: Services that help us analyze website traffic and user behavior (e.g., Google Analytics).
Customer Support Tools: Software platforms that help us manage customer service inquiries.
Marketing Platforms: Advertising and remarketing platforms (e.g., Google Ads, Meta Ads) used to deliver targeted advertisements.

All service providers are contractually required to use your data only for the purposes we specify and to maintain appropriate security measures.

4.2 Business Transfers

If Davanni's undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs and your information becomes subject to a different privacy policy.

4.3 Legal Requirements and Law Enforcement

We may disclose your information if we believe in good faith that such disclosure is necessary to:

Comply with a legal obligation, court order, subpoena, or government request.
Enforce our Terms of Service or other agreements.
Protect the rights, property, or safety of Davanni's, our users, or the public.
Detect, investigate, or prevent fraud, security breaches, or other illegal activity.

4.4 With Your Consent

We may share your information with other third parties with your explicit consent or at your direction.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) technology to encrypt data transmitted between your browser and our servers.
Secure Payment Processing: Payment card information is processed by PCI-DSS compliant third-party payment processors. We do not store full credit card numbers on our servers.
Access Controls: We restrict access to personal information to employees, contractors, and agents who need such access to operate, develop, or improve our services, and who are subject to strict confidentiality obligations.
Firewalls and Intrusion Detection: Our systems are protected by firewalls and monitoring tools designed to detect and prevent unauthorized access.
Regular Security Assessments: We conduct periodic reviews and assessments of our security practices and infrastructure.
Data Minimization: We strive to collect only the data that is necessary for the purposes described in this policy.

Important Notice: While we implement these security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information. In the event of a data breach that affects your rights and freedoms, we will notify you and the appropriate authorities as required by applicable law.

6. Your Privacy Rights

Depending on your location within the United States, you may have specific rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

6.1 Rights Under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)

If you are a California resident, you have the following rights under the CCPA and CPRA:

Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, our business purposes for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., where we need the information to complete a transaction or comply with a legal obligation).
Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We do not sell personal information in the traditional sense; however, if our use of advertising cookies constitutes "sharing" under the CPRA, you may opt out via our Cookie Preferences Center.
Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to certain permitted purposes.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a different level of quality because you exercised your privacy rights.

6.2 General Privacy Rights (All U.S. Residents)

Regardless of your state of residence, we strive to honor the following rights for all our customers:

Right of Access: You have the right to request access to the personal information we hold about you.
Right to Correction: You have the right to request that we correct or update inaccurate or incomplete personal information about you.
Right to Deletion: You may request that we delete your personal information, subject to applicable legal obligations.
Right to Data Portability: Where technically feasible and required by law, you may request a copy of your personal information in a structured, commonly used, machine-readable format.
Right to Withdraw Consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any of our marketing emails or by contacting us at [email protected].

6.3 How to Exercise Your Rights

To exercise any of the rights described in this section, please submit a verifiable request to us by:

Email: [email protected]
Website: davanniss.rest

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing. We may need to verify your identity before processing your request to protect your privacy and security. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

Account Information: Retained for as long as your account is active and for a reasonable period thereafter in case you wish to reactivate your account, or as needed to provide you with services.
Order History and Transaction Records: Retained for a minimum of seven (7) years for tax, accounting, and legal compliance purposes.
Marketing Preferences and Communications: Retained until you opt out of marketing communications, and for a reasonable period thereafter to honor your preferences.
Customer Support Records: Retained for up to three (3) years after the resolution of your inquiry.
Usage and Analytics Data: Generally retained in an aggregated or anonymized form for an indefinite period for statistical analysis purposes.
Legal Hold Data: If we become aware of litigation, investigation, or regulatory inquiry, we may retain relevant data beyond the standard retention periods.

When personal information is no longer needed, we securely delete, destroy, or anonymize it in accordance with our data retention policies and applicable legal requirements.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage) to enhance your experience, analyze usage, and support our marketing efforts.

8.1 Types of Cookies We Use

Strictly Necessary Cookies: Essential for the website to function properly. These cannot be disabled.
Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Functional Cookies: Allow us to remember your preferences and customize your experience on our site.
Marketing and Targeting Cookies: Used to deliver advertisements relevant to your interests and to track the effectiveness of our advertising campaigns.

8.2 Managing Your Cookie Preferences

You may control and manage cookie preferences through your browser settings or through our Cookie Preferences Center available on our website. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

You may also opt out of interest-based advertising through the following industry tools:

9. Children's Privacy

Age Restriction: Our website and services are intended for individuals who are 18 years of age or older. We do not knowingly collect, solicit, or use personal information from children under the age of 13, and we do not direct our services to children under 18.

We comply with the Children's Online Privacy Protection Act (COPPA), which prohibits us from knowingly collecting personal information from children under 13 without verifiable parental consent. If you are under 18 years of age, please do not use our website, create an account, or provide any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take prompt steps to delete such information from our records. If you believe we may have collected information from or about a child under 13, please contact us immediately at [email protected].

Parents and guardians who have concerns about their child's interaction with our website are encouraged to contact us directly. We take these concerns very seriously and will respond promptly to protect the privacy and safety of minors.

10. International Data Transfers

Davanni's is based in the United States, and your personal information is primarily processed and stored in the United States. However, some of our service providers and business partners may be located in other countries, which means that your personal information may be transferred to, stored in, and processed in countries outside the United States.

When we transfer personal information outside of the United States to our service providers, we take appropriate steps to ensure that such transfers comply with applicable data protection laws and that adequate protections are in place to safeguard your information. These measures may include:

Implementing contractual clauses requiring the recipient to protect the information in accordance with applicable law.
Ensuring the recipient country has been recognized as providing an adequate level of data protection.
Obtaining your consent to the transfer where required by law.

By using our website or services, you acknowledge and consent to the transfer of your information to the United States and to our third-party service providers as described in this Privacy Policy.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Davanni's. This Privacy Policy applies only to our website and our services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We strongly encourage you to read the privacy policy of every website you visit. We are not responsible for the privacy practices or the content of third-party websites and encourage you to exercise caution when you leave our website.

12. Do Not Track Signals

Some web browsers may transmit "Do Not Track" (DNT) signals to websites. Because there is no industry standard for how websites should respond to DNT signals, our website does not currently alter its data collection or use practices in response to DNT signals from browsers. However, we honor opt-out requests for marketing cookies through our Cookie Preferences Center. We will continue to monitor developments in DNT standards and update our practices accordingly.

13. FTC Act Compliance and Consumer Protection

Davanni's operates in compliance with the Federal Trade Commission (FTC) Act and the FTC's guidelines on consumer protection and privacy. We are committed to maintaining fair and transparent information practices. We will not engage in unfair or deceptive practices in connection with the collection, use, or disclosure of personal information.

We adhere to the FTC's principles of:

Notice: Providing clear and transparent information about our data practices through this Privacy Policy.
Choice: Offering you meaningful choices about how your data is used, particularly for marketing purposes.
Access: Providing you with the ability to access, correct, and delete your personal information.
Security: Maintaining appropriate safeguards to protect your personal information.
Enforcement: Holding ourselves accountable to our privacy commitments.

14. How to File a Privacy Complaint

If you have concerns about how we handle your personal information, we encourage you to first contact us directly so that we may address your concerns:

Email: [email protected]
Website: davanniss.rest

We will acknowledge your complaint within 10 business days and strive to resolve it within 30 business days. If we are unable to resolve your complaint to your satisfaction, you have the right to file a complaint with the relevant regulatory authority.

14.1 Regulatory Authorities in the United States

If you believe your privacy rights have been violated, you may file a complaint with:

Authority	Jurisdiction	Contact
Federal Trade Commission (FTC)	Federal — All U.S. Consumers	reportfraud.ftc.gov
California Privacy Protection Agency (CPPA)	California Residents	cppa.ca.gov
State Attorney General Office	Your State of Residence	Contact your state's Attorney General office for consumer protection matters

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes to this policy, we will:

Post the updated Privacy Policy on this page with a revised "Last Updated" date at the top.
Notify you via email (if you have provided us with your email address) for significant changes.
Display a prominent notice on our website for a period of time following material changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes become effective constitutes your acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our privacy team:

Company	Davanni's
Email	[email protected]
Website	davanniss.rest

We are committed to working with you to resolve any privacy concerns you may have. When contacting us, please include your full name, contact information, and a clear description of your request or concern so that we can respond to you efficiently and effectively.

Thank you for trusting Davanni's with your personal information. We are dedicated to maintaining your privacy and providing a safe, secure, and enjoyable experience every time you interact with us. Your trust is the foundation of our relationship with you, and we take that responsibility seriously.